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Bedside Lamp

Helping Black-Owned Hospitality Businesses

Increase Profits & Improve Guest Retention & elevate their Guest experience 

 

You’re running a great business.

Your guests love you.

Let’s Make Sure Your Revenue Reflects That.

 

 

Hi, I’m Dee Brookshire, and with 26 years of expertise in Hotel Sales & Marketing, I’ve had the privilege of driving growth for boutique hotels in the New Haven & Baltimore markets. My experience has given me a deep understanding of how to thrive in the competitive hospitality environment, balancing exceptional guest satisfaction with sustainable revenue growth.

 

In the last 5.5 years, I’ve expanded my consulting focus to include service-based businesses—both brick-and-mortar and online. By applying high-level strategies I’ve used in hospitality, I’ve helped businesses refine their sales strategies, marketing efforts, and customer experience, creating strategic, sustainable revenue streams and enhancing their bottom line.

Now, through the Hospitality Division of Pink Leaf Consulting, I focus on providing tailored strategies for boutique hotels, luxury spas, and bed-and-breakfasts. My mission is to optimize operations, increase revenue, and elevate the customer experience to ensure your business stays competitive and efficient in today’s dynamic market.

1

☕ Maximize Revenue:

Uncover hidden opportunities to drive profitability with smarter strategies.
Revenue maximization isn't about working harder—it's about working smarter. Together, we'll analyze your current pricing, sales strategies, and market trends to uncover untapped income streams. I’ll help you identify areas where you can increase your revenue without adding extra strain on your operations or team. Whether it's through dynamic pricing, cross-selling, upselling, or identifying niche markets, I’ll guide you in implementing high-impact strategies that deliver consistent growth and increased profitability.

2

☕ Retain Guests & Build Loyalty: Refine and optimize guest retention strategies that keep guests coming back and referring others.
It’s not enough to simply have a great guest experience; you need to continually refine your retention strategies to ensure guests remain loyal and return. We’ll fine-tune your loyalty programs, follow-up communication, and personalized offerings to make sure each guest feels valued and special. By continuously optimizing these strategies, we’ll help build a strong foundation of repeat customers who actively refer your property to their networks.

3

​☕ Streamline Operations: Refine your day-to-day processes to reduce stress, improve efficiency, and ensure your team operates at its best.
Operational efficiency is key to profitability. Together, we’ll evaluate your current workflows and identify areas that could be streamlined to reduce friction and save time. By refining your Standard Operating Procedures (SOPs) and eliminating redundant tasks, your team will be able to work more cohesively, with less stress and more focus on delivering exceptional service. This will result in smoother day-to-day operations and an improved guest experience—allowing you to focus on growing your business.

I help my clients

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Get in touch

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